Terms of Service

These Terms of Service (“Terms”) are a binding agreement between you and Stabilator Operations LLC, a Texas limited liability company (“Stabilator,” “we,” “us,” or “our”) governing access to and use of our websites, applications, APIs, and related products and services (collectively, the “Services”), including Stabilator Shop and the owner-facing work-order experience. Our mailing address is 5600 W Lovers Ln, #116-276, Dallas, TX 75209.

By creating an account, accepting an invitation, following a magic link, clicking to accept these Terms, or otherwise using the Services, you agree to these Terms and our Privacy Policy. If you are using the Services on behalf of a company, LLC, trust, shop, or other organization, you represent that you have authority to bind that organization, and “you” includes that organization.

If you do not agree, do not use the Services.

Stabilator provides software for general-aviation maintenance workflows. Depending on your plan and role, that may include work orders, discrepancy capture (including photos and voice), estimates, owner approvals, parts and labor tracking, status updates, drafted logbook language, invoices reconciled to approvals, aircraft records shared across shops via access grants, notifications, and related features.

We may add, change, or discontinue features. When a change would materially affect production use for paying customers, we will provide notice when practical.

Stabilator is software, not a maintenance provider, repair station, or law firm. We do not perform aircraft maintenance, inspections, or return-to-service determinations. We do not replace the judgment of certificated mechanics, inspectors, or shops. You remain solely responsible for compliance with applicable FAA regulations, advisory circulars, manufacturer data, and your own certificates, manuals, and contracts.

You must provide accurate account information and keep credentials secure. You are responsible for activity under your accounts and for users you invite. Notify us promptly of unauthorized access at support@stabilatorops.com.

The Services are multi-tenant. Data is organized by organizations (for example a maintenance shop or an aircraft-owner entity). Roles (such as shop admin, technician, inspector, owner, or delegate) control what a user can see and do. Aircraft may be shared with shops through access grants for a job or broader history — you are responsible for granting, reviewing, and revoking access appropriately.

Owners may review and approve estimates via magic link without a password. Anyone who receives a link and can open it may be able to view or act within the scope of that link. Treat links as sensitive; do not forward them casually.

You must be at least 18 years old (or the age of majority where you live) to create an account or bind an organization. The Services are for business and aircraft-owner use, not for children.

“Customer Content” means data, text, files, photos, videos, voice notes, estimates, approvals, invoices, logbook text, and other materials you or your users submit to the Services — including information about people, LLCs and other owning entities, aircraft, shops, parts, pricing, schedules, and communications.

As between you and Stabilator, you (or your licensors) own Customer Content. You grant Stabilator a worldwide, non-exclusive license to host, process, transmit, display, and otherwise use Customer Content solely to provide, secure, maintain, and improve the Services, and as described in our Privacy Policy.

You represent that you have the rights needed to submit Customer Content and to grant access to other organizations (for example, allowing a shop to work an aircraft owned by an LLC). You must not upload content you are not authorized to share.

Aircraft maintenance and ownership records can have lasting operational and legal importance. You are responsible for verifying accuracy before relying on records for flight, compliance, sale, or insurance. Stabilator does not guarantee that any record is complete relative to paper logbooks, prior shops, or third-party systems.

Features that capture owner approvals or mechanic/inspector signatures, and features that draft or suggest text for discrepancies, status updates, estimates, invoices, aircraft logbook entries, Form 337s, discrepancy lists, stickers, or other maintenance records, are software tools only. They do not transfer legal, regulatory, or professional responsibility to Stabilator.

The person who signs a record — typically the A&P, IA, repairman, or other authorized certificate holder — and the shop that releases the aircraft, are solely responsible for the truth, completeness, and regulatory adequacy of anything committed to an aircraft record. Stabilator does not sign logbooks. Stabilator does not return aircraft to service. Stabilator is not the author of your official maintenance entries when a human accepts, edits, or signs content in the Services.

• Shops are responsible for the estimates they send, the work they perform, the certificates and authorizations under which they operate, and any statement that becomes part of an aircraft or shop record.
• Owners and delegates are responsible for understanding scope and cost before approving, deferring, or declining work, and for ensuring the approving person has authority.
• Signers must review the exact statement and payload before signing. Electronic signature features are intended to support an auditable trail of what the signer affirmed; whether a particular signature satisfies 14 CFR, AC 120-78B, your ops specs, or a contract in your situation is your determination (and, where needed, your counsel's) — not Stabilator's.
• AI-generated or software-suggested drafts (including logbook language under 14 CFR 43.9/43.11, discrepancy text, owner updates, and similar) are suggestions only. They may be incomplete, inaccurate, or unsuitable. Before any draft is used in an approval, signature, PDF sticker, or permanent aircraft record, a qualified human must review, edit as needed, and accept full responsibility for the final wording.

Release and waiver for generated and signed record content. To the maximum extent permitted by law, you agree that Stabilator has no liability for any claim arising from content the Services generate, suggest, store, format, or transmit that is later accepted, edited, signed, printed, or otherwise committed to an aircraft logbook, maintenance record, approval, invoice, status communication, or similar artifact — including claims of error, omission, airworthiness, regulatory noncompliance, grounding, loss of use, or third-party demand. The signing mechanic, inspector, shop, and (where applicable) owner remain fully responsible; Stabilator is a technology vendor only.

You agree not to:

• Violate law, aviation regulations applicable to you, or third-party rights
• Impersonate others, misrepresent authority to approve work or sign records, or forge credentials
• Attempt to access another organization's data without authorization, probe tenancy boundaries, or circumvent access controls
• Upload malware, scrape the Services in a way that impairs them, or reverse engineer except where law prohibits that restriction
• Use the Services to send spam or abusive communications, or to harass individuals
• Resell or white-label the Services without our written agreement, or use them to build a competing product using non-public Stabilator materials
• Interfere with security, audit logging, or signature integrity mechanisms

We may suspend or terminate access for violations, suspected fraud, or risk to the Services or other customers.

If you use AI-assisted features, content you submit for drafting may be processed by our model providers as needed to generate outputs. Outputs can be wrong, incomplete, outdated, or inappropriate for a given aircraft, regulation, or certificate holder. You must review, edit, and independently verify all AI output before relying on it — especially before any content is approved, signed, printed, or committed to an aircraft logbook or other permanent record.

Stabilator does not warrant AI outputs. Acceptance or signature of AI-suggested language by an A&P, IA, shop employee, owner, or other user is that person's and that organization's act alone. Stabilator has no liability for decisions, records, or regulatory outcomes that follow from AI- or software-generated suggestions. Do not use AI features with data you are not allowed to process in Stabilator.

Paid plans are billed according to the pricing presented at signup or in an order form. Unless stated otherwise, fees are in U.S. dollars, exclusive of taxes, and non-refundable except where required by law or expressly stated by us. You authorize us (and our payment processors) to charge your selected payment method for recurring subscriptions until canceled.

Free trials or early-access pricing may convert to paid plans after the trial unless you cancel. We may change prices with notice for the next renewal period. Failure to pay may result in suspension.

You are responsible for applicable taxes. Owner-facing access may be included with a shop subscription or offered under a separate plan; plan details control.

The Services may integrate with third parties (for example email/SMS providers, object storage, authentication, payment processors, QuickBooks Online, or AI providers). Those services are governed by their own terms. We are not responsible for third-party outages, data handling by third parties beyond our instructions to them as processors, or losses arising from integrations you enable.

We aim for reliable uptime but do not guarantee uninterrupted or error-free operation. Maintenance windows, incidents, and force majeure events may affect availability. Support is provided on a commercially reasonable basis via support@stabilatorops.com, with response times that may vary by plan.

You are responsible for exporting or retaining copies of Customer Content you need for your own compliance program. We provide tools and retention practices described in our Privacy Policy, but you should not treat Stabilator as your only copy of legally required records unless your counsel agrees that is appropriate.

The Services — including software, UI, documentation, trademarks (including “Stabilator”), logos (including our aircraft wire mark), and branding — are owned by Stabilator Operations LLC or its licensors. These Terms do not grant you any right to our trademarks except limited use needed to identify your use of the Services (for example in a shop's internal docs). You may not copy, modify, or distribute our software except as allowed by these Terms or applicable open-source licenses for components we ship.

Non-public information disclosed by either party in connection with the Services should be treated as confidential and used only to perform under these Terms, except information that is public through no fault of the receiving party, independently developed, or rightfully received from another source. Customer Content is your confidential information. Our product roadmap and non-public security details are ours.

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, STABILATOR DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL MEET YOUR OPERATIONAL, REGULATORY, OR BUSINESS REQUIREMENTS, THAT RECORDS WILL BE COMPLETE OR ERROR-FREE, OR THAT AI OR OTHER SOFTWARE-GENERATED OUTPUTS WILL BE ACCURATE, COMPLETE, OR FIT FOR USE IN AN AIRCRAFT LOGBOOK OR OTHER OFFICIAL RECORD.

Without limiting the foregoing, Stabilator does not warrant airworthiness outcomes, approval of work by any owner, acceptance by any FAA inspector or auditor, or fitness of any logbook entry, sticker, Form 337, discrepancy list, or similar artifact for a particular regulatory purpose. Stabilator is not a repair station, air carrier, or certificated mechanic; we do not return aircraft to service and we do not sign maintenance records.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, STABILATOR AND ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, COST OF SUBSTITUTE SERVICES, AIRCRAFT DOWNTIME, LOST FLIGHTS, GROUNDING, REGULATORY ENFORCEMENT, OR BUSINESS INTERRUPTION — EVEN IF ADVISED OF THE POSSIBILITY.

WITHOUT LIMITING THE FOREGOING, AND TO THE MAXIMUM EXTENT PERMITTED BY LAW, STABILATOR WILL HAVE NO LIABILITY FOR CLAIMS ARISING FROM CONTENT THE SERVICES GENERATE, SUGGEST, STORE, FORMAT, OR TRANSMIT THAT ANY USER ACCEPTS, EDITS, SIGNS, PRINTS, OR OTHERWISE COMMITS TO AN AIRCRAFT LOGBOOK, MAINTENANCE RECORD, APPROVAL, INVOICE, OWNER COMMUNICATION, OR SIMILAR ARTIFACT — INCLUDING ALLEGED ERRORS OR OMISSIONS IN THAT CONTENT. THE SIGNING CERTIFICATE HOLDER AND THE SHOP (NOT STABILATOR) BEAR THAT RISK.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE AMOUNTS YOU PAID TO STABILATOR FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY (OR ONE HUNDRED U.S. DOLLARS IF YOU HAVE NOT PAID US).

Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent permitted. Nothing in these Terms excludes liability that cannot be limited under applicable law.

You will defend, indemnify, and hold harmless Stabilator and its members, managers, officers, employees, and agents against claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from: (a) your Customer Content; (b) your use of the Services in violation of these Terms or law; (c) disputes between shops, owners, pilots, vendors, or other third parties about work, pricing, approvals, or aircraft condition; (d) alleged maintenance, inspection, or airworthiness outcomes related to work managed through the Services; or (e) any content generated or suggested by the Services that you or your personnel accept, edit, sign, print, or commit to an aircraft logbook, maintenance record, Form 337, sticker, approval, invoice, or similar record — including claims that such content was inaccurate, incomplete, or noncompliant — on the understanding that the A&P, IA, or other signer (and the shop), not Stabilator, is solely responsible for what is signed and released.

These Terms continue while you use the Services. You may stop using the Services and cancel a paid subscription according to your plan's cancellation terms. We may suspend or terminate access immediately for material breach, non-payment, legal risk, or harm to the Services or others.

Upon termination, your right to access the Services ends. We may retain Customer Content as described in the Privacy Policy (including archive and audit obligations). Provisions that by nature should survive (including ownership, disclaimers, limitations, indemnities, and governing law) will survive.

These Terms are governed by the laws of the State of Texas, without regard to conflict of law rules. Exclusive venue for disputes lies in the state or federal courts located in Travis County, Texas, except that Stabilator may seek injunctive relief in any jurisdiction to protect its intellectual property or the security of the Services. You consent to personal jurisdiction in those courts.

Before filing a claim, you agree to try to resolve the dispute informally by emailing legal@stabilatorops.com with a brief description of the issue. Either party may pursue individual claims in small claims court where eligible.

We may update these Terms from time to time. We will post the revised Terms on this page and update the “Last updated” date. For material changes, we may also notify account admins by email or in-product notice. Continued use after the effective date constitutes acceptance. If you do not agree, stop using the Services and cancel any paid subscription.

These Terms, together with the Privacy Policy and any order form or plan-specific terms, are the entire agreement between you and Stabilator regarding the Services and supersede prior understandings on that subject. If a provision is unenforceable, the remainder stays in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Notices to you may be sent to your account email. Notices to us should go to legal@stabilatorops.com.

Headings are for convenience only. “Including” means “including without limitation.”

Stabilator Operations LLC
A Texas limited liability company
5600 W Lovers Ln, #116-276
Dallas, TX 75209
Legal: legal@stabilatorops.com
Support: support@stabilatorops.com
Sales: sales@stabilatorops.com

These Terms are provided to set clear expectations for using Stabilator. They are not legal advice to you or your organization.